The KM Paradox

Link: Does Knowledge Sharing Deliver on Its Promises? - Knowledge@Wharton. In many ways this research adds nothing new, essentially arguing that KM productivity "depends" on the type of knowledge you are sharing and time required to share it. Tacit knowledge, that is the "wetware" in your head, is the most effective vis-a-vis sharing, but takes the most time. Documents can be reused, but often lack the necessary context (or are dated) to deliver on the promise. The challenge is and remains, how to make the latter look more like the former.

The YouTube generation might be closer to solving this problem!