Link: 1-800-MAGIC: Back to Microsoft. This link contains important insight regarding the culture at Google vis-a-vis the culture at Microsoft. It is the most critical analysis I have come across yet regarding whether Google will actually compete in the Enterprise or simply be content to nibble at the fringes?
If you believe the gist of the analysis, which is at least plausible (unless the author is flat out lying) then you will probably conclude that Google's culture is geared toward the "nibbling" scenario. As a serious user of Google Apps (i.e. we run our law practice using it) this is certainly not good news. At the end of the day I am not all that interested in "cool" but rather scalability and reliability. Google Apps has not disappointed (yet) but one thing is certain, Enterprise computing and Consumer computing are two different beasts.
Treat them the same and Enterprise customers lose. I hope that Google is listening.